Social Media Account Lead & Growth Marketing

Who You Are

• 5+ years of proven experience in Account Management and Social Media Management within agencies, digital teams, or consultancies, leading digital projects.
• Experience contributing to new business opportunities through client pitches, proposals, and strategic presentations.
• Degree in Advertising & PR, Marketing, Business Administration, or related fields.
• Advanced English (C2) is mandatory. Apart from Spanish, other European languages will be a huge plus (especially Portuguese).
• Strong knowledge of Social Media management, Paid Media, Influencer Marketing, and Social Listening.
• Hands-on experience with tools such as Sprinklr, Meta Business Suite, Sprout Social, Dash Social.
• Previous experience managing teams.
• Familiar with project management methodologies, financial oversight, and operational profitability.
• Experience working with B2C brands, especially in these industries: Fashion, Beauty, Retail, Personal Care, Cosmetics, Luxury Goods. 
  

The Role

We’re looking for a dynamic Social Media Account Lead & Growth Marketing to shape the digital presence of market-leading brands. This role requires a strategic mindset that balances project delivery with client relationship management, blending creativity and strategy to offer holistic tailored solutions. You’ll lead client relationships, guide a talented team and play a pivotal role in driving new business opportunities, contributing to expanding our client portfolio with forward-thinking proposals and strategies. If you’re passionate about digital strategy, social media innovation, and business growth, this is your chance to make a real difference in a global, innovative agency.

What You’ll Do

• Lead client relationships, setting clear goals and measurable objectives for their projects.
• Drive account growth by maximizing revenues through upselling, cross-selling, and cost optimization.
• Develop detailed work plans and timelines to successfully deliver projects and campaigns.
• Design and execute content strategies for social media with diverse objectives.
• Monitor project performance, health metrics & KPIs and proactively address potential risks and timeline challenges.
• Research, report, and surface actionable insights on target audiences’ digital and social media behavior.
• Anticipate and prepare crisis management plans for brands on social media.
• Identify and execute real-time content opportunities and creative responses, in collaboration with community managers and social listening teams.
• Oversee campaign reporting, ensuring consistency, accuracy, and actionable recommendations for planning and intelligence teams.
• Develop paid media strategies for brands across social platforms.
• Contribute to quality standards and training processes within the Social Media team.
• Supervise the development of communication protocols (Q&As) tailored to each campaign and client.
• Research and apply new trends and community-building strategies, including influencer marketing, content creation, real-time engagement, and event coverage.
• Manage content production projects (video, photography, live event coverage, etc.) and budgets.
• Lead and coach a direct team of 5, while coordinating a broader multidisciplinary group for day-to-day execution and proactive strategic proposals for current and potential new clients.
• Mentor your team with continuous feedback, assertive communication, time management, and prioritization, helping them grow to the next professional level.